Customer satisfaction is one of our main priorities at Vision Electronics, Inc., an electronic components distributor in Altamonte Springs, Florida. We are confident you'll get the best parts on the market, but on the rare occasion that your shipment is damaged or incorrect, please consult our return policies.
All claims must be made within 30 days after receipt of merchandise. You are responsible for shipping charges on returned items; we will match your shipping method on your replacement or exchange item(s). Our management team must approve all returns. Please contact your sales representative to obtain a Return Merchandise Authorization (RMA) number before shipping your product. No returns of any type will be accepted without an RMA number. For faster service, please have the following information on hand when calling for an RMA number:
|• Customer Name
||• Purchase Order Or Invoice Number
||• Item Serial Number If Applicable
||• Nature Of the Problem